Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

No. Whatever the subscription cost is at the time you subscribe, will be the rate you have, until you decide to unsubscribe. For example, if you subscribe for $19 monthly, and we raise our monthly subscription price, you will still only pay $19 a month, however, if you unsubscribe and then wish to re-subscribe, you will be on the new monthly price that is set at the time of subscribing.
We offer a 7 day 100% money back guarantee for all individually purchased tutorials and courses. Our monthly subscription plans are non-refundable.
Yes, there are no lock in contracts at SugarQueen Academy . If you subscribe to our monthly subscription plans, you can cancel at anytime. However, our monthly subscription plans are non-refundable so cancelling a subscription will only stop future payments from recurring and you will still have access until the paid cycle period is complete.
Apart from subscriptions, you can also buy tutorials individually. This allows you to only buy what you are interested in, instead of subscribing to watch everything. A benefit of buying a tutorial individually is that your access to the purchased tutorial will never expire. You buy it once, then you can watch it as many times as you like, whenever you like and for as long as you like. If you purchase a tutorial individually (by adding to cart and checking out), than you own it forever and will never lose access to it.

Making Courses

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There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to helpyou@educo.com.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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